UK MAINLAND SHIPPING
- Free UK Mainland Shipping over £120
- Free in store collection 5 days per week
- Next Working Day - £6.50
All orders must be received by 12pm to comply with estimated delivery times.
We try to keep shipping costs as low as we can by passing on the prices we pay directly to you. We fund our sustainable packaging independently, we often recycle and reuse wherever we can to ensure there is no waste and to maintain a plastic-free service.
Our orders are processed within 1 working day (Tuesday to Friday) and are delivered approximately within the time frames stated. Whilst we aim for orders to be delivered in this time frame it is not 100% guaranteed as courier services are ultimately out of our control. On the very rare occasion that our shipping services are delayed through fault of the courier as a small business we are unable to take responsibility for their service.
NON UK Mainland
We also are able to ship to the Channel Islands, Scottish Highlands and Northern Ireland via a next working day shipping service via DPD priced at £10. The customer will receive shipping updates via email and text and will be provided with a delivery window time.
Please note if you place an order on a Friday after 12pm your order will not ship until Monday as this is the next working day.
INTERNATIONAL SHIPPING -
- Standard International Shipping £20
- Free International Shipping for Orders over $200
We are pleased to offer a trackable international shipping service to Europe and USA. Each product on our website details the weight, that when added to cart automatically determines the correct shipping option both when single items and multiple items are added together.
Please allow up to 5 business days for delivery for deliveries to Europe and 7 days to USA. Object does not accept responsibility for additional charges such as import duty and tax and custom charges that customers may incur when orders arrive in the designated country. Failure to pay these charges may result in your parcel being returned to us. Should this happen we reserve the right not to refund the shipping costs paid by the customer and will deduct any customs, tax and import charges from the order total that we may occur as a result of the package being returned to us.
With regret we are unable to insure delicate items such as ceramics, glass and other fragile materials including china, porcelain, clay and concrete. Unfortunately all delivery couriers including Royal Mail do not allow these for compensation to be claimed should these items be damaged in transit. We make every effort to carefully, safely and securely wrap every single order we post to our customers and label such items as fragile in the hope delivery agents will take the time and care to be mindful of delicate products. Should items be damaged in transit, you will be offered an exchange for the same product or in such cases where the product may not be available, a full refund excluding the postage cost will be given.
Should an order be returned to us if the recipient was unable to receive the order, we reserve the right to charge our standard shipping cost of £4.50 for the item to be redelivered for UK mainland orders and £10 for Non UK mainland orders. Please note that all orders have a maximum 3 delivery attempts before the order is returned to us.