No, you do not require an account to place an order with us. However, we do recommend it so you can check any updates and see your order history with us.

You will receive an order confirmation email once you have placed an order with us.

Yes, as long as your order has not been shipped yet we can update the delivery address for you.

Standard UK shipping is 1 - 2 working days.

Yes we offer international shipping charged at £20 and Free international for all orders over £200. Please allow 5 working days for Europe and 7 working days for USA.

Our orders are processed within 1 working day (Tuesday to Friday) and are delivered approximately within the time frames stated.

We really hope you are 100% happy with your purchase from Auteur, however if for any reason you are not entirely satisfied and wish to return to your order we offer 14 days for you to return or exchange you item(s).

Please email alex@auteur.store to process your return/exchange.

If your size is not available online please email alex@auteur.store and we will be happy to assist you.

Yes, we have size guides available on all product pages. If for any reason you cannot see it please email alex@auteur.store and we will provide you with all required details.

We have created a full guide on raw denim to help answer any and all questions from why choose raw denim to how to wash it. If there is something we haven't covered please email alex@auteur.store and we will assist you.